How do I order a ring in a US finger size?
You will see two ring size related boxes under the ‘available options’ heading on ring pages. One box reads ‘please select a ring size’ . The box located next to it will show the ring size scale selected. If you are from the US, that finger size scale should automatically appear as the US ring size scale.
If the ring size scale appears as US finger size scale, simply click on the box that reads ‘please select a ring size’ and select your finger size. If another finger size scale appears (eg. GB, AU or EU), simply click on the second ring size scale box and choose US. The ring sizes will then change to US numerical sizes (from 4 to 15).
To see more information about selecting US finger sizes see the ring sizes information page.
How do I select my finger size?
To place an order, you will need to select your ring size. You will see an option in the ‘additional options’ section of the ring product pages that reads ‘please select your ring size’. You will also see a box called ‘ring size scale’. Check to make sure that the ‘ring size scale’ box displays the correct finger size scale for you (US, GB, AU or EU). Then click on that box to see the ring sizes. You will need to select your ring size from that list. See the ring sizes information section for more information.
How do I measure my finger size?
Some of our rings are resizeable (by a small amount) and those rings can be resized in the future by a local jeweler if needed.
However, some of our rings, particularly the titanium rings, and rings with patterns that run all the way around the ring (for example celtic, wave pattern, woven, engraved and ribbed edge rings) are sometimes difficult or not possible to resize due to the patterns on the ring or the type of metal (eg. titanium cannot be soldered so it cannot be resized).
For this reason, we request that you have your finger size checked by a local jeweler rather than using a piece of paper or string to measure the finger size. If a piece of paper is used, it does not accurately show how the ring will move over the knuckle and does not take into account different ring widths.
If you do order the wrong finger size, you can contact us and discuss your options. If your ring can be resized, you may be able to have your local jeweler resize the ring for you. Otherwise, in some cases you may be able to return the ring to us and have a new one made for a small re-make fee. See the ‘wrong finger size ordered ny customers’ section on the guarantee page for more information.
What happens if I order the wrong finger size?
If you do order the wrong finger size, you can contact us and discuss your options. The ring may be resized or in some cases you may be able to return the ring to us and have a new one made for a small re-make fee. See the ‘wrong finger size ordered ny customers‘ section on the guarantee page for more information.
Do you resize your rings, or are they all one size?
Fingers come in all sizes and so must rings. If we have your preferred product in stock we may resize the ring for you, otherwise, we will manufacture a new ring for you in your required ring size.
Does resizing leave a mark/ can you tell when a ring has been resized?
When we resize rings we use the existing join in the ring (you may not see it now but there is a join in rings). We then finely polish the ring so that the join is not visible. The resizing process that we use does not damage the ring.
What is the difference between 18kt and 9kt gold?
To see information about the difference between 9kt and 18kt gold please see our “18kt v 9kt” information page.
What is the difference between white gold and platinum?
To see information about the difference between white gold and platinum please see our “White Gold v Platinum” information page.